Have you ever felt stuck after facing an issue with your bank and not knowing whom to reach out to? You’re not alone. Many customers are unaware of their rights and the mechanisms in place to protect them. But here’s the good news – the Consumer Protection Act 2019 and RBI’s updated frameworks have made … Continue reading [FREE EPDF] PPB chapter 19 | Module A Part 1 INTEGRATED OMBUDSMAN SCHEME 2021