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[FREE EPDF] KYC Policy & Customer Acceptance Policy | Module B | KYC AML

Have you ever wondered why banks are so strict about KYC? Or maybe you’re prepping for the IIBF, CCP, or JAIIB exam and feel lost in the web of regulations?

Well, you’re not alone! Understanding KYC (Know Your Customer) isn’t just about memorizing rules—it’s about understanding the “why” behind the process. In today’s video, we break down the genesis of KYC, its policy framework, regulatory mandates, risk-based categorization, and real-world banking applications – all in a simple, bilingual (Hindi-English) conversational style!📌 Whether you’re a banking aspirant, a working banker, or just someone keen to understand how banks fight financial crimes, this video is your ultimate starting point. We’ll also cover key elements like Customer Due Diligence (CDD), RBI’s master directions, PEP handling, and much more.👉 So, grab your notebook, hit play on the video below, and don’t forget to leave a comment on what you found most insightful!

👉 Before we dive in, watch this video for a complete breakdown:

00:00 – Course Introduction & Importance of KYC

Welcome to Learning Sessions! We kick off with a recap of the AML module and emphasize why KYC is critical in today’s banking world. It’s not just a compliance checkbox—it’s a shield against money laundering and terrorist financing.

Pro Tip: Download our IIBF Learning App and join the Telegram group “IIBF 2025 Daily Updates” for regular alerts!

00:34 – What is KYC & Its Genesis

KYC stands for Know Your Customer. It evolved from old-school introduction-based account opening practices. If you didn’t have an introducer, no checkbook for you! With rising threats, banks now require full identity verification.

01:54 – Customer Due Diligence (CDD)

KYC assesses a customer’s risk profile. It’s mandated by:

  • FATF (Financial Action Task Force)
  • Basel Committee Guidelines
  • RBI Master Directions

Bottom Line: Stronger CDD = Lower fraud risk.

03:05 – Why KYC Policy is Needed?

KYC is a legal necessity under:

  • PMLA, 2002
  • RBI Master Directions
  • Board-approved policies in each bank

⏳ Banks must review their KYC policies annually or when new risks arise.

04:57 – Key Elements of a KYC Policy

RBI mandates 4 key components in every KYC policy:

  1. Customer Acceptance Policy (CAP)
  2. Customer Identification Procedures (CIP)
  3. Risk Management
  4. Transaction Monitoring

06:51 – Customizing KYC to Business Models

KYC should be customized based on bank operations, geography, and the product type. Example: A forex account has more requirements than a savings account.

08:00 – Compliance & Responsibility

KYC is mandatory at all levels of banking. Responsibilities include:

  • Appointing a KYC officer
  • Setting internal controls
  • Auditing regularly
  • Submitting quarterly compliance reports

🛑 KYC responsibilities cannot be outsourced.

09:53 – Why KYC Matters?

  • Prevents financial crimes
  • Verifies identity
  • Reduces credit risk
  • Ensures RBI & global compliance
  • Boosts transparency & security

11:06 – Process Manual vs KYC Policy

KYC Policy: Strategic framework
Process Manual: Operational steps for onboarding, monitoring, risk assessment

12:18 – Customer Acceptance Policy (CAP)

CAP ensures banks accept only genuine customers. As per PMLA:

  • ❌ No anonymous accounts
  • ❌ No fake names
  • ❌ No accounts with unverified identity

13:35 – Mandatory Info & Joint Accounts

✅ KYC for all joint holders is mandatory
✅ Existing CDD can be reused for multiple services

14:51 – Prohibited Customers

No accounts for individuals/entities listed under:

  • UAPA or FIU alert list
  • RBI advisory
  • CBI, Interpol, ED, etc.
  • Sanctioned international entities

[FREE EPDF] KYC AML | AML Legislation at National Level Explained | Chapter 5

15:25 – Risk-Based Customer Categorization

Customers are classified as:

  • Low Risk: Salaried, govt employees
  • Medium Risk: Businessmen, professionals
  • High Risk: PEPs, foreign nationals, NPOs

Enhanced Due Diligence is a must for high-risk customers.

18:20 – Final Thoughts on Risk & Inclusion

Even with strict policies, genuine low-income customers must not be denied access. Balance compliance with inclusion!

🧠 Conclusion

KYC isn’t just documentation—it’s about building safe, transparent, and fraud-free banking systems.

✨ Implement what you learned today. Have thoughts or questions? Drop a comment! Don’t forget to subscribe and check out related sessions.

📥 Download the PDF Notes of This Session:

Click below to get the summarized PDF of this chapter for revision:
📎 Download Full PDF

SEO Optimization Summary:

  • Primary Keyword: KYC Policy
  • LSI Keywords: customer due diligence, risk-based KYC, AML compliance, RBI KYC guidelines, banking regulations
  • Internal Links: Link to AML Part 1 blog/video, RBI Master Directions blog
  • External Links: RBI Official Website
  • Alt Text for Video: Explainer video on KYC policy framework and customer categorization for bankers

 

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