FREE MOCK TEST ON DELIVERY CHANNELS | CAIIB RETAIL BANKING EXAM 2022

DELIVERY CHANNELS FREE MOCK TEST FOR CAIIB 2022

In this article, you can find delivery channels Free Mock Test for practice. Try to complete the questions in the time duration you set for yourself only.

At the end you can also find the study material that we provide.

IIBF

The Ministry of Finance, Government of India, owns the Indian Institute of Banking and Finance (IIBF), a national apex body that provides professional education in banking and finance. The Junior Associate of Indian Institute of Bankers (JAIIB)/Diploma in Banking and Finance (DBF) and the Certified Associate of Indian Institute of Bankers are two of its most well-known courses (CAIIB). It is the only national top authority in India in charge of licensing and regulating the banking industry. The IIBF is the largest institute of its sort in the world, with over 700 banks and financial institutions as institutional members and nearly 300,000 of their employees as individual members.

CAIIB

One of IIBF’s premium flagship courses, the CAIIB exam is offered twice a year to only those personnel with JAIIB Certification and is one of the company’s nationwide biannually. The Indian Institute of Banking and Finance has set the CAIIB exam for June and November. Additional raises benefit the bankers who are CAIIB qualified.

Since the June exam is already over, you can start preparing for the November 2022 exam with our study material and we assure you that if you use our study material for Exams 2022 you can easily get your preparation completed in these remaining months before the exam and score a very high rank.

CAIIB RETAIL BANKING 2022

Individual customers rather than corporations are served by retail banking, commonly referred to as consumer banking or personal banking. Retail banking gives individual customers a secure way to manage their finances, get credit, and make deposits. Retail banks provide checking and savings accounts, mortgages, personal loans, credit cards, and certificates of deposit, among other financial services (CDs).

Read Also: RETAIL BANKING IMPORTANT CASE STUDIES

CAIIB DELIVERY CHANNELS FREE MOCK TEST

Q) Which of the following ideas highlights a well-planned retail banking strategy that focuses on customers?

1. Identifying the needs of the customers
2. creating suitable products to meet those needs.
3. Giving them effective delivery options so they can access the products.
4. All of the above.

Ans – 4

Q) What of the following channels would suit a conservative customer the best?

1. Delivery mechanisms
2. Direct television
3. Channels on a remote
4. None

Ans – 2

Q) All marketing initiatives that are used to advertise the finished product to the consumer, including as delivery channels is called

1. Method
2. Development of new products
3. Product Structure 
4. None

Ans – 1

Q) Which of the following describes mobile banking’s advantages and applications for banks:

1. The simplest and most popular delivery method.
2. Less expensive alternative to ATMs.
3. Less expensive transactions compared to other channels.
4. Everything listed above 

Ans – 4

Q) Why use CRM?

1. The requirement to boost operational effectiveness and maximise employee value 
2. Growing competition in retail banking
3. The effectiveness of the delivery channel and the use of technology
4. All of the above

Ans – 4

Q) Which of the following uses and benefits of mobile banking is not one?

1. The simplest and most popular delivery method
2. It serves as a tool for luring in older customers.
3. Less expensive transactions compared to other channels.
4. Less expensive alternative to ATMs

Ans – 2

Q) Which of the following ideas highlights a well-planned retail banking strategy that focuses on customers?

1. Determining the demands of the consumer 
2. Creating the necessary products to meet those needs.
3. Giving them effective delivery options for receiving the products
4. All of the above.

Ans – 4

Q) Customers of a bank are able to submit their instructions and applications for various services, etc., but they forbid any transactions on their account that involve money. 

1. some basic online banking services.
2. A website for simple transactions
3. A website with all transactions.
4. None of these 

Ans – 2

Q) Customers of a bank are allowed to submit their instructions and applications for various services via the bank’s website, but fund-based transactions on their accounts are not permitted. This is known as _________.

1. Internet banking services at a basic level
2. A website for simple transactions
3. A website with all transactions.
4. None of these 

Ans – 2

Read Also: RETAIL vs WHOLESALE BANKING | CAIIB STUDY MATERIAL 2022

Q) Which of the following features cannot be used by a Mobile Banking customer?

1. The ability to access banking services from anywhere
2. The ability to transfer money between accounts at the same bank and those at other banks and pay utility bills
3. The ability to withdraw money from any location at any time
4. Balance inquiries and the ability to shop and pay using a mobile device

Ans – 3

Q) Which of the following is not a prediction made by Ernest T. Parkins from the USA that Internet banking would have significant effects in the future?

1. Internet commerce 
2. New forms of electronic retail payments and retail banking
3. The customers have overwhelmingly rejected the retail banking product.
4. The conversion of retail financial services, such as insurance, discount brokerages, and mutual funds, to electronic delivery

Ans – 3

Q) For the following reasons, the branch is the main direct conduit that supports retail banking.

1. The branch makes the understandable character of banking service tangible.
2. A welcoming branch environment increases the feel-good factor.
3. The customer and bank staff are in direct contact.
4. All of the above 

Ans – 4

RETAIL BANKING STUDY MATERIAL 2022

• Candidates for the CAIIB are given resources and tools by the IIBF LEARNING CENTER to help them pass the tests. To learn concepts, use these CAIIB study tools and brief notes. These notes will help you swiftly study the whole CAIIB EXAM 2022 syllabus while making the topics more understandable. The ePDFs of the notes you’ll receive are based on the CAIIB SYLLABUS 2022.
• You can visit our website Learning Sessions for information about the exams, and IIBF.info for information about the Banking study materials 2022. The portal has four sections: JAIIB, CAIIB, Bank Promotions, and Certifications. In addition to recorded videos that are only accessible through our applications and not through our website, we offer free notes.

• In addition to an iOS software called “My institute app,” we offer two Android apps called “Learning sessions pro.” and “IIBF learning centre.” You would benefit from enrolling in our retail or other CAIIB papers’ classes & by the time you are done with the material you will be better prepared for CAIIB 2022.

Read Also: IIBF CAIIB RETAIL BANKING RECOLLECTED QUESTIONS 2022

CONTACT US

Message any query or to know the best offers on the CAIIB or other Certification Exams

• Whatsapp us on 8360944207
• Visit iibf.info

You can also join us on

• • Telegram Group: IIBF Telegram Group 
  • Youtube Channel: Learning Sessions
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All the Best for your Exams!

Team: Learning Sessions