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IIBF CAIIB RETAIL BANKING SYLLABUS 2022

IIBF CAIIB RETAIL BANKING SYLLABUS 2022

IIBF is soon going to start the registrations for one of its courses, CAIIB. The application process is going to start in December 2021 for the 2022 Exams. IIBF has announced the same on its official website. The registrations will start from December 1st to December 24th. So, if you plan to register for the upcoming attempt and have chosen RETAIL BANKING as an elective then you must go through the Study Material for the RETAIL BANKING that has been prepared by Learning Sessions.

Clearing CAIIB (being a merit-based channel) gets you the promotion that you have been seeking and two increments in your salary if you are at the clerk scale.

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110+ CAIIB Case Study Videos
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ABM BFM Retail Previous Year Questions
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Full Course Videos in Hindi English
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IIBF CAIIB RETAIL BANKING SYLLABUS FOR 2022

PAPER RETAIL BANKING subject has a total of 4 modules: 
RETAIL BANKING

CAIIB

  1. Introduction
  2. Retail Products
  3. Marketing or Selling of retail products, MIS and Accounting
  4. Other Issues Related to Retail Banking

 

CAIIB RETAIL BANKING SYLLABUS 2022

MODULE – A: Introduction 

You get to read about the History & definition of Retail Banking, the role of retail banking within the bank operations, the Applicability of various retailing concepts, the distinction among Retail and Wholesale and Corporate Banking, etc.

MODULE – B: Retail Products 

Retail Products Overview:

This unit talks about various Retail Products Overview containing Customer requirements, Products development process, Liabilities & Assets Products such as Description of Liability Products, Description of Asset Products, Credit scoring topics and Approval process for Retail Loans etc.

Important Asset Products:

Home Loans – their Eligibility, Purpose, Amounts, Margin requirements, Pre-payment issues, Security, Disbursement, Moratorium & Repayments or Collection.

Auto or Vehicle Loans – their Eligibility, Purpose, Margin requirements, Amounts of Security, Disbursement, Moratorium, Prepayment issues, Collection or Repayments.

Personal Loans – It will contain all the Eligibility, Purpose, Amounts, Prepayment issues, Security, Disbursement, Moratorium, Repayments or Collection of Personal Loans.

Educational Loan – Eligibility, Purpose, Amounts, Security amount or margin, Disbursement, Moratorium, Prepayment issues, Repayments etc form the part of this unit.

Credit or Debit Cards – You will get all the information on Debit or Credit Cards, the difference between the Credit & Debit Cards, Eligibility for having Cards, Purpose, Amounts, Margin, Security, the Process of using the cards, Billing Cycle, Credit or Reward Points etc.

Important Topic:- Retail Banking Notes for CAIIB – Part 1

Other Products or Remittances or Funds Transfer

MODULE – C: Marketing or Selling of retail products, MIS & Accounting:

Retail Strategies:

Retail Strategies such as Tie-ups with Institutions for Personal loans, Credit cards, Educational Loans, with OEMs (Original Equipment Manufacturer)/Authorized Dealers for Auto or Vehicle loans, and with Builders or Developers for Home loans are explained in this unit.

Delivery Channels:

Various Channels such as Branches, Extension counters, Automatic Teller Machines, Point of Sale, Internet Banking, Mobile Banking etc come under this unit.

Selling Process:

This unit talks about the Selling Process in Retail Products & how Direct Selling Agents do their work.

CRM (Customer Relationship Management): 

The Role of Customer Relationship Management & its impact and Stages involved in Customer Relationship Management process are placed in this unit.

Regulations and compliance:

Regulations and compliances relating to Technology of Retail Banking such as Static information, opening of Accounts, basic loan origination data etc. & processing of Updation of information like income details such as frequencies at which information is required to be updated, Transaction information from disbursement till the final settlement of amount of loan and Analytics or Alerts also form part of this unit.

Accounting entries:

This unit explains various accounting entries related to Loan processing including EMI (Equated monthly installment) Computation etc.

Read Also:- CAIIB Retail Banking Previous Year Question Papers PDF Free Download

MODULE – D: Other issues related to Retail Banking

Securitization & Mortgage based securities

Trends in retailing:

The Current Trends in retailing, new products such as Insurance, Demat services, Property services, online or Phone Banking, Reverse Mortgage, Investment advisory and Wealth management, Growth of e-banking, Cross selling opportunities etc.

Recovery of Retail Loans:

Recovery of Retail Loans as well as Defaults in retail loans, Re-scheduling of retail loans, recovery process for defaulted accounts; SARFAESI Act, DRT Act, use of Lok Adalat forums for the same; Recovery Agents and guidelines of Reserve Bank of India related to it are detailed in this unit.

Digital Banking:

Various Digital Banking Products such as Cards, EMV technology, ATMs, Cash Deposit Machines, Internet Banking, Mobile Banking, Cash Re-Cyclers, Pos Terminals, Branchless Banking, Payment Systems, Marketing of Digital Banking Products, New Developments in Digital Banking form part of this unit.

CAIIB- RETAIL BANKING STUDY MATERIAL

Learning Sessions has prepared IIBF CAIIB’s Study Material which is available in both combo packs and individual packs. You can avail the CAIIB material in whatever pack (single subject or all the subjects) you want or are comfortable with. The CAIIB Course by Learning Sessions contains the following contents:

  • Full Course Videos of Retail Banking
  • Chapter-wise or Topic-wise 
  • Hindi Mix English Bilingual Videos
  • Case Studies (Latest & Updated)
  • Memory Recalled Questions
  • ePDF Notes CAIIB (accessible on app)
  • CAIIB Tests:
  • Chapter-wise Test
  • Compete Tests
  • Mock Test Papers 

 

For the IIBF CAIIB EXAM 2022, we have also included the previous year’s papers of CAIIB in our LATEST CAIIB STUDY MATERIAL for 2022 Exams.

Important Topic:- CAIIB RETAIL BANKING STUDY MATERIAL, SYLLABUS & PDF NOTES

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