Retail Banking Notes for CAIIB – Part 1
Exams of CAIIB are conducted by IIBF. CAIIB is one of many the flagship courses offered by IIBF, twice in a year. It is conducted in the months of June & December every year. This course of CAIIB has a total of 3 subjects out of which 2 are compulsory and Retail Banking is one of the electives.
CAIIB Retail Banking (short notes) has been prepared based on the 4 modules which are further divided into several units.
|CAIIB Retail Banking Notes||
To check out the detailed syllabus of CAIIB- ABM, BFM & other electives click here.
RETAIL BANKING NOTES FOR CAIIB
MODULE – A: INTRODUCTION
Unit – 1: Retail Banking – Introduction
RETAIL BANKING: “Retail Banking is a banking service which is geared primarily toward individual consumers.” Its main focus strictly lies on consumer markets, unlike wholesale banking.
Extended to Small & medium businesses: Although retail banking is mass-market driven, many of its products may also extend to small & medium sized businesses.
Pure Retail Banking: It is generally conceived to be the provision of mass market banking services provided to private individuals.
Attractive interest spreads: As the spreads are wide and since customers are too fragmented to bargain effectively; Credit risk tends to be well diversified because the loan amounts are relatively small.
Less Volatility: Retail Banking has less volatility in demand & its credit cycle than from large corporates or whole sale banking. Though there are higher delinquencies especially in unsecured retail loans & credit card receivables in retail.
In some banks, Retail Banking is christened as consumer banking because the focus is towards individual consumers.
Capgemini., ING and the European Financial Management & Marketing Association (EFMA) have studied the global Retail Banking market with the purpose of providing insights to financial services community through the World Retail Banking Report (also known as WRBR).
The pricing indices were developed based on 3 usage patterns:
- Less Active,
- Active And
- Very Active Users.
Read Also:- IIBF CAIIB RETAIL BANKING SYLLABUS 2022
Telegraph: Telegraph was introduced in the early 1850s that made the process of communication & information exchange faster and also reduced the price differentials among stock markets.
Banking services follow the standard industrial development pattern in which prices decline with the maturity.
Interest Income: The share of interest income has almost remained steady at about 84% & the share of non-interest income also has almost been stable at around 16%. This shows that there were not really any serious efforts by banks to increase the non-interest income through fee-based products or 3rd party distribution models.
PSBs Initiative: Retail Banking as a concept in India has been initiated by the Public Sector Banks and has been nurtured by the foreign banks and new generation private sector banks.
Growth: Retail Banking had grown by a compounded annual growth rate of 30.5% between 1999 & 2004 and was expected to grow at above 30% in 2010.
But still the penetration level of retail banking in India is very low if it were to be compared to the other Asian countries like China, Thailand, Malaysia, etc.
Retail Banking Objectives of any bank supposedly focus on the following:
- Generating superior returns on the assets.
- Acquiring sufficient fundings
- Enhancing the risk management
- Understanding customers and gaining as well as regaining their trust.
- Coping with raised demands regarding transparency of product and overall service levels.
- Achieving multi-channel excellence with fully integrated banking channels.
- Moving toward higher industrialization levels.
Important Topic:- IIBF CAIIB RETAIL BANKING STUDY MATERIAL 2022
Unit – 2: Retail Banking – Role within the Bank Operations
Business Model of Retail Banks: The business models for retail banking reflects some interesting revelations across the different banks. The models that are adopted by various banks vary among the public sector, private sector & foreign banks. The main approaches of banks are as follows:
- Strategic Business Unit (SBU) Approach,
- Integrated Approach (part of the overall business plan), and
- Departmental Approach.
Read Also:- retail banking caiib
Public Sector Banks: In India, PSBs (in general) have adopted the Departmental Approach as their retail banking business model. In this model, the business for retail banking has been built as a part of the overall business plan & not conducted as a separate departmental activity, leave alone SBUs.
Private Sector Banks: While in new generation private sector banks have very clear the business model. They have had set up Strategic Business Units (SBUs) to have clear focus & business objectives.
The set up as a SBU by Private Sector Banks is more of a Management by Objectives (MBO) process. Herein the business model is taken as a modular strategy for achieving targeted profits with a provision to knockdown the module, if the retail plans do not get translated as per the set objectives.
Structure of Retail Banking Models: Banks generally structure their retail banking models mainly on a positioning platform while foreign banks generally do not go by positioning objectives but purely on business objectives.
Important Topic:- CAIIB 2022 STUDY MATERIAL
Hopefully, CAIIB Retail Banking Short Notes above will help you in your preparations of the subject. We will be publishing the 2nd part of Retail Banking Caiib Notes (pdf) soon. You can follow us for finance related updates on our Instagram handle!
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