IIBF CAIIB RETAIL BANKING SYLLABUS 2023 | CAIIB 2023 JUNE/DEC EXAM

IIBF CAIIB RETAIL BANKING SYLLABUS 2023

In this article, we will get to know the reg. dates of CAIIB, the applicable CAIIB syllabus for retail banking paper & the study material that is available for the CAIIB Exams.

IIBF has closed the registration process for its flagship course of CAIIB 2023 for Nov/Dec attempt (last registered date – 30th Sept 2023). The applicants who missed the dates will have to sit for 2023 under new syllabus with 2 extra papers & 1 less option. So, congrats to those who registered this time & are on their way to hold the CAIIB Certification by the end of 2023.

And for those who registered for the Nov / Dec 2023 attempt and have chosen RETAIL BANKING as an elective they must go through this Study Material for the CAIIB RETAIL BANKING 2023 that has been prepared by Learning Sessions for this final one attempt.

If you clear your CAIIB (being a merit-based channel) then it will get you the promotion that you have been seeking and two increments in your salary if you are at the clerk scale & one increment when you are at the officer scale.

IIBF CAIIB RETAIL BANKING SYLLABUS FOR 2023 EXAMS

Read Also:- IIBF CAIIB CLASS SCHEDULED FOR NOV EXAMS 2023

CAIIB RETAIL BANKING SYLLABUS NOV / DEC 2023 EXAMS

The syllabus applicable for the retail banking for the December 2023 exams is described below. The same has been followed when the CAIIB Retail Banking Study Material has been prepared for the CAIIB candidates for the latest attempt.

MODULE – A : Introduction 

You get to read about the History & definition of Retail Banking, the role of retail banking within the bank operations, the Applicability of various retailing concepts, the distinction among Retail and Wholesale and Corporate Banking, etc.

MODULE – B : Retail Products 

Retail Products Overview:

This unit talks about various Retail Products Overview containing Customer requirements, Products development process, Liabilities & Assets Products such as Description of Liability Products, Description of Asset Products, Credit scoring topics and Approval process for Retail Loans etc.

Read Also:- IIBF CAIIB RETAIL BANKING RECOLLECTED QUESTIONS 2023

Important Asset Products:

Home Loans – their Eligibility, Purpose, Amounts, Margin requirements, Pre-payment issues, Security, Disbursement, Moratorium & Repayments or Collection.

Auto or Vehicle Loans – their Eligibility, Purpose, Margin requirements, Amounts of Security, Disbursement, Moratorium, Prepayment issues, Collection or Repayments.

Personal Loans – It will contain all the Eligibility, Purpose, Amounts, Prepayment issues, Security, Disbursement, Moratorium, Repayments or Collection of Personal Loans.

Educational Loan – Eligibility, Purpose, Amounts, Security amount or margin, Disbursement, Moratorium, Prepayment issues, Repayments etc form the part of this unit.

Credit or Debit Cards – You will get all the information on Debit or Credit Cards, the difference between the Credit & Debit Cards, Eligibility for having Cards, Purpose, Amounts, Margin, Security, the Process of using the cards, Billing Cycle, Credit or Reward Points etc.

Important Topic:- Retail Banking Notes for CAIIB – Part 1

Other Products or Remittances or Funds Transfer

MODULE – C : Marketing or Selling of retail products, MIS & Accounting:

Retail Strategies:

Retail Strategies such as Tie-ups with Institutions for Personal loans, Credit cards, Educational Loans, with OEMs (Original Equipment Manufacturer)/Authorized Dealers for Auto or Vehicle loans, and with Builders or Developers for Home loans are explained in this unit.

Delivery Channels:

Various Channels such as Branches, Extension counters, Automatic Teller Machines, Point of Sale, Internet Banking, Mobile Banking etc come under this unit.

Selling Process:

This unit talks about the Selling Process in Retail Products & how Direct Selling Agents do their work.

CRM (Customer Relationship Management): 

The Role of Customer Relationship Management & its impact and Stages involved in Customer Relationship Management process are placed in this unit.

Important Topic:- IIBF CAIIB 2023 Retail BANKING IMPORTANT UPDATES: PART-1

Regulations and compliance:

Regulations and compliances relating to Technology of Retail Banking such as Static information, opening of Accounts, basic loan origination data etc. & processing of Updation of information like income details such as frequencies at which information is required to be updated, Transaction information from disbursement till the final settlement of amount of loan and Analytics or Alerts also form part of this unit.

Accounting entries:

This unit explains various accounting entries related to Loan processing including EMI (Equated monthly installment) Computation etc.

Read Also:- CAIIB Retail Banking Previous Year Question Papers PDF Free Download

MODULE – D : Other issues related to Retail Banking

Securitization & Mortgage based securities

Trends in retailing:

The Current Trends in retailing, new products such as Insurance, Demat services, Property services, online or Phone Banking, Reverse Mortgage, Investment advisory and Wealth management, Growth of e-banking, Cross selling opportunities etc.

Recovery of Retail Loans:

Recovery of Retail Loans as well as Defaults in retail loans, Re-scheduling of retail loans, recovery process for defaulted accounts; SARFAESI Act, DRT Act, use of Lok Adalat forums for the same; Recovery Agents and guidelines of Reserve Bank of India related to it are detailed in this unit.

Digital Banking:

Various Digital Banking Products such as Cards, EMV technology, ATMs, Cash Deposit Machines, Internet Banking, Mobile Banking, Cash Re-Cyclers, Pos Terminals, Branchless Banking, Payment Systems, Marketing of Digital Banking Products, New Developments in Digital Banking form part of this unit.

CAIIB – RETAIL BANKING STUDY MATERIAL JUNE/ DEC 2023: 

Learning Sessions has prepared IIBF CAIIB’s Retail Banking Study Material which is available in both combo packs and individual packs. You can avail the CAIIB material in whatever pack (single subject or all the subjects) you want or are comfortable with. The CAIIB Course by Learning Sessions contains the following contents:

For the IIBF CAIIB EXAM 2023, we have also included the previous year’s papers of CAIIB in our LATEST CAIIB STUDY MATERIAL for 2023 Exams.

Important Topic:- CAIIB RETAIL BANKING STUDY MATERIAL, SYLLABUS & PDF NOTES

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